Learn more about using Home Designer with this collection of help and how-to articles. Browse Knowledge Base articles by content category or by searching for a specific topic. See our glossary for common home design and construction terms. Be sure to explore the getting started resources for a variety of other support tools.
Switch between a camera view and a floor plan view using tabs or by accessing the Window menu. You can also choose to have views tiled beside each other by using the Tile Horizontally and Tile Vertically options.
The shader model can be identified using a Microsoft utility called DirectX Capabilities Viewer. If the shader model is older than version 6, but the graphics card or chip is fairly new, the display driver may need to be updated.
Use the instructions in this article to backup Chief Architect content in the event a computer malfunction occurs. Additionally, it's helpful to have this same content backed up so that it can be transferred to another computer.
The Chief Architect and Home Designer trial versions can be converted to full working versions when you purchase the same version as your trial, which allows you to keep the plan you have been working on.
If you are having trouble installing your Chief Architect or Home Designer software program, or are receiving an error message or program crash working in the program, submit your technical issue to Technical Support using the online Support Center. If you have a question on how to accomplish a particular task in the software, check out these other resources for Training help.