Learn more about using Home Designer with this collection of help and how-to articles. Browse Knowledge Base articles by content category or by searching for a specific topic. See our glossary for common home design and construction terms. Be sure to explore the getting started resources for a variety of other support tools.
The shader model can be identified using a Microsoft utility called DirectX Capabilities Viewer. If the shader model is older than version 6, but the graphics card or chip is fairly new, the display driver may need to be updated.
Use the instructions in this article to backup Chief Architect content in the event a computer malfunction occurs. Additionally, it's helpful to have this same content backed up so that it can be transferred to another computer.
The User Catalog is a folder within Home Designer software that you can use to add objects to. This can be helpful if you use a specific library object in multiple projects or if you have created a custom object that you would like to save for use in a later plan.
If you are having trouble installing your Chief Architect or Home Designer software program, or are receiving an error message or program crash working in the program, submit your technical issue to Technical Support using the Technical Support Center. If you have a question on how to accomplish a particular task in the software, check out these other resources for Training help.