I need to locate the product key for my software. Where can I find this information?
The location of your product key will vary based upon how you purchased the software. If you purchased the software directly from Chief Architect, Inc., then your product key can be found by accessing the Digital Locker link within your online account. However, if you purchased the software from Amazon.com, Inc., then your product key can be found in the Digital games and software section on their website or on a paper insert if you purchased a physical copy.
The product key for a physical copy of Home Designer purchased from Chief Architect, Inc. can be found on a paper insert that is shipped to you. It can also be found by accessing the online account that was created during the purchase process. Please review the instructions in the section above if you would like to access your product key using your online account. If you purchased the software from Chief Architect, Inc. as a software download, and also purchased backup media, there will not be a product key located in the backup media packing.
The product key for a physical copy of Home Designer purchased from Amazon.com, Inc. can be found on a paper insert that is shipped to you.
Consider creating a Chief Architect Account after activation so you can easily manage your software directly with Chief Architect, Inc.
If you're unable to locate your product key after following the instructions above, please contact our Customer Service team with your proof of purchase for further assistance.