Finding your Home Designer Product Key


Reference Number: KB-01038
Last Modified: March 23, 2022

The information in this article applies to:

Home Designer Professional or Home Designer Architectural or Home Designer Suite



QUESTION

I need to locate the product key for my software. Where can I find this information?  


ANSWER

The location of your product key will vary based upon how you purchased the software. If you purchased the software directly from Chief Architect, Inc., then your product key can be found by accessing the Digital Locker link within your online account. However, if you purchased the software from Amazon.com, Inc., then your product key can be found in the Digital games and software section on their website or on a paper insert if you purchased a physical copy.


Note: If the product key is already active on another computer, you can manage it within the Digital Locker. Please see the "Using Home Designer on Multiple Computers" resource in the Related Articles section below to learn more.  


To find your product key for a download purchased from Chief Architect, Inc.

  1. In the top right corner of the Home Designer website, click on My Account


  2. Sign in with your e-mail address and password. 

    Note: You can click on the "Forgot My Password" link to reset your password if you have forgotten it.

  3. Click the Digital Locker: Downloads, Product Keys & License Management link.


  4. Here you will find your product key as well as options for downloading your software.


To find your product key for a physical product purchased from Chief Architect, Inc.

The product key for a physical copy of Home Designer purchased from Chief Architect, Inc. can be found on a paper insert that is shipped to you. It can also be found by accessing the online account that was created during the purchase process. Please review the instructions in the section above if you would like to access your product key using your online account. If you purchased the software from Chief Architect, Inc. as a software download, and also purchased backup media, there will not be a product key located in the backup media packing.

Product key for a physical purchase is found on a paper insert that is shipped to you


To find your product key for a download purchased from Amazon.com, Inc.

  1. Navigate to https://www.amazon.com and sign in to your account.


  2. Find the Digital games and software section. This section contains any downloadable software purchases you have made through Amazon.

    Note: You can also access this section of your Amazon account by clicking on this link.

  3. Your purchased Home Designer product will be listed along with the product key needed to activate the software.


To find your product key for a physical product purchased from Amazon.com, Inc.

The product key for a physical copy of Home Designer purchased from Amazon.com, Inc. can be found on a paper insert that is shipped to you.

Product key for a physical purchase is found on a paper insert that is shipped to you


Consider creating a Chief Architect Account after activation so you can easily manage your software directly with Chief Architect, Inc.


If you cannot locate your product key

If you're unable to locate your product key after following the instructions above, please contact our Customer Service team with your proof of purchase for further assistance.

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