In order to assist with some issues, Technical Support may need to review a copy of your plan files. Compressing these files makes it easier to upload them to the Online Support Center.
Free library content for Home Designer is easy to download and install.
Login to your online account to redownload the Home Designer software or contact our Customer Service department for further assistance.
As the message implies, either the e-mail address, or password, that you are entering is incorrect. Verify spelling and case and if necessary reset your password.
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3D Viewer Models can be viewed directly in a web browser or on a social media profile such as Facebook or Twitter or be embedded directly into a website.
If you are having trouble installing your Chief Architect or Home Designer software program, or are receiving an error message or program crash working in the program, submit your technical issue to Technical Support using the online Support Center. If you have a question on how to accomplish a particular task in the software, check out these other resources for Training help.
How to export a camera view to make and view a 360 degree panorama image file.