Use the instructions in this article to backup Chief Architect content in the event a computer malfunction occurs. Additionally, it's helpful to have this same content backed up so that it can be transferred to another computer.
Learn how to restore your Chief Architect program, and all of your User Content by following the instructions in this resource.
If you are having trouble installing Home Designer on your computer, please follow the steps listed within this article.
Follow the instructions in this article to learn how to uninstall a Home Designer program.
You can choose to install the software to a different internal hard drive than the default by following the instructions in this knowledge base article.
A license of Chief Architect can only be active on one computer at any given time, but can be activated or deactivated within the software while an internet connection is active. Chief Architect X6 and newer program versions can also be deactivated online using the website.
To learn more about the activation process and how many computers Home Designer can be installed on, please visit this article.
Your Home Designer software's Product Key is a unique identifier for your software license. You can locate yours in your Digital Locker, on a physical paper insert, or a third party online account.
Home Designer is a robust 3D editing and design program. To get the best possible performance from your software, make sure your system has the resources.
Follow the detailed troubleshooting instructions in this article to resolve issues with registering your Chief Architect software license.
The Chief Architect and Home Designer trial versions can be converted to full working versions when you purchase the same version as your trial, which allows you to keep the plan you have been working on.
Creating a Chief Architect online account gives you one central location to access support options and other resources for your software.
Library catalog download failures are usually caused by settings in your Mac firewall.
Follow the steps on this page to download the Home Designer Pro core catalog files to your computer, then copy them to their respective locations.
Follow the steps on this page to download the Home Designer Architectural core catalog files to your computer, then copy them to their respective locations.
Follow the steps on this page to download the Home Designer Interiors core catalog files to your computer, then copy them to their respective locations.
Follow the steps on this page to download the Home Designer Suite core catalog files to your computer, then copy them to their respective locations.
Follow the steps on this page to download the Home Designer Essentials core catalog files to your computer, then copy them to their respective locations.
The Home Designer Trial versions are designed to let you explore the software's powerful tool set, but they do have a few restrictions to prevent users from producing files that could be used as final production documents or presentation materials.
Login to your online account to redownload the Home Designer software or contact our Customer Service department for further assistance.
Follow these instructions to resolve most Chief Architect software crashes on a Microsoft Windows operating system.
After going through the installation, Chief Architect can be found and accessed by opening the Applications folder.
Here is a list of known incompatibility issues with Chief Architect Software.
If you receive one of these messages when attempting to download or update library content, you may need to install an up-to-date Self Signed Certificate from Amazon Trust Services.