The 64-Bit version of Chief Architect can access more system memory, however, you can only install it to a 64-Bit system. Here's how to tell if you have a 64 or 32 Bit Operating System.
Home Designer is a robust 3D editing and design program. To get the best possible performance from your software, make sure your system has the resources.
Here is a list of known incompatibility issues with Chief Architect Software.
Learn what your computer specifications are by accessing the DirectX Diagnostic tool on Windows or the 'About This Mac' section on macOS.
This error message may occur if your system is having trouble detecting your ATI/AMD graphics card. Download or reinstall your ATI/AMD graphics driver to resolve the issue.
This message will come up when the software detects that your video card is using a driver that our Testing department has found to be unable to generate 3D views.
Follow these steps to create a new Data folder to circumvent unexpected behavior caused by having the Documents folder stored on iCloud Drive.
Use the detailed instructions in this article to export your Microsoft Windows or Mac System Information to submit to Chief Architect's Technical Support team for troubleshooting.
In Chief Architect, you have the ability to choose from a list of currently installed video codecs to be used while recording a walkthrough.
Use this resource to check if your Intel integrated graphics card is compatible with your Chief Architect product.
Creating a 3D view of your Home Designer plan relies on your computer's video card. Problems with camera views can often be resolved by following these steps.
Follow these instructions to resolve most Chief Architect software crashes on a Microsoft Windows operating system.
If you're receiving several error messages when opening or closing a Chief Architect/Home Designer program, a System Setting/Preference may be blocking the program from accessing all of the required files to function optimally. Please follow the instructions in this resource to resolve the issue.
Home Designer 2016 products are all available in a Mac version as well as PC.