The 64-Bit version of Chief Architect can access more system memory, however, you can only install it to a 64-Bit system. Here's how to tell if you have a 64 or 32 Bit Operating System.
Use the detailed instructions in this article to export your Microsoft Windows System Information to submit to Chief Architect's Technical Support team for troubleshooting.
This article shows you how you can find and save your Mac's system information for a Chief Architect Technician to review.
The Emergency Transfer password is necessary in rare cases where deactivating your software is not possible and you need to reactivate on another system.
Home Designer is a robust 3D editing and design program. To get the best possible performance from your software, make sure your system has the resources.
This message will come up when the software detects that your video card is using a driver that our Testing department has found to be unable to generate 3D views.
There are a number of different Home Designer files that can be migrated from one computer to another.
In Chief Architect, you have the ability to choose from a list of currently installed video codecs to be used while recording a walkthrough.
Follow these instructions to resolve most Chief Architect software crashes on a Microsoft Windows operating system.
To get the best performance out of your Home Designer software, make sure you are using running it on the right operating system.
Home Designer 2016 products are all available in a Mac version as well as PC.