The 64-Bit version of Chief Architect can access more system memory, however, you can only install it to a 64-Bit system. Here's how to tell if you have a 64 or 32 Bit Operating System.
Learn what graphics card your computer has by following the steps in this article.
Use the detailed instructions in this article to export your Microsoft Windows or Mac System Information to submit to Chief Architect's Technical Support team for troubleshooting.
Home Designer is a robust 3D editing and design program. To get the best possible performance from your software, make sure your system has the resources.
This message will come up when the software detects that your video card is using a driver that our Testing department has found to be unable to generate 3D views.
There are a number of different Home Designer files that can be migrated from one computer to another.
Follow these steps to create a new Data folder to circumvent unexpected behavior caused by having the Documents folder stored on iCloud Drive.
In Chief Architect, you have the ability to choose from a list of currently installed video codecs to be used while recording a walkthrough.
Use this resource to check if your Intel integrated graphics card is compatible with your Chief Architect product.
Creating a 3D view of your Home Designer plan relies on your computer's video card. Problems with camera views can often be resolved by following these steps.
Follow these instructions to resolve most Chief Architect software crashes on a Microsoft Windows operating system.
If you're receiving several error messages when opening or closing a Chief Architect/Home Designer program, a System Setting/Preference may be blocking the program from accessing all of the required files to function optimally. Please follow the instructions in this resource to resolve the issue.
Please follow these steps if you are having trouble registering your Home Designer Product.
Home Designer 2016 products are all available in a Mac version as well as PC.