If the registration wizard fails to locate the usb hardware lock device, check to ensure that the computer meets the software version's System Requirements. If the version is supported on the operating system, follow the instructions to download and install the appropriate driver for the device.
A license of Chief Architect can only be active on one computer at any given time, but can be activated or deactivated within the software while an internet connection is active. Chief Architect X6 and newer program versions can also be deactivated online using the website.
Your Home Designer software's Product Key is a unique identifier for your software license. You can locate yours in your Digital Locker, on a physical paper insert, or a third party online account.
The Chief Architect and Home Designer trial versions can be converted to full working versions when you purchase the same version as your trial, which allows you to keep the plan you have been working on.
Creating a Chief Architect online account gives you one central location to access support options and other resources for your software.