Use the instructions in this article to backup Chief Architect content in the event a computer malfunction occurs. Additionally, it's helpful to have this same content backed up so that it can be transferred to another computer.
Learn how to restore your Chief Architect program, and all of your User Content by following the instructions in this resource.
If you are having trouble installing Home Designer on your computer, please follow the steps listed within this article.
Follow the instructions in this article to learn how to uninstall a Home Designer program.
You can choose to install the software to a different internal hard drive than the default by following the instructions in this knowledge base article.
To learn more about the activation process and how many computers Home Designer can be installed on, please visit this article.
Your Home Designer software's Product Key is a unique identifier for your software license. You can locate yours in your Digital Locker, on a physical paper insert, or a third party online account.
Follow the detailed troubleshooting instructions in this article to resolve issues with registering your Chief Architect software license.
Library catalog download failures are usually caused by settings in your Mac firewall.
Follow the steps on this page to download the Home Designer Pro core catalog files to your computer, then copy them to their respective locations.
Follow the steps on this page to download the Home Designer Architectural core catalog files to your computer, then copy them to their respective locations.
Follow the steps on this page to download the Home Designer Interiors core catalog files to your computer, then copy them to their respective locations.
Follow the steps on this page to download the Home Designer Suite core catalog files to your computer, then copy them to their respective locations.
Follow the steps on this page to download the Home Designer Essentials core catalog files to your computer, then copy them to their respective locations.
The Home Designer Trial versions are designed to let you explore the software's powerful tool set, but they do have a few restrictions to prevent users from producing files that could be used as final production documents or presentation materials.
Login to your online account to redownload the Home Designer software or contact our Customer Service department for further assistance.
If you are receiving a warning on the program's launch regarding being unable to write files, it means that you do not have permissions that the program needs.
After going through the installation, Chief Architect can be found and accessed by opening the Applications folder.