The information in this article applies to:
I'm receiving one of the following warnings:
"Recording the timing log will result in degraded program performance and should only be done when requested by Chief Architect Technical Support. Are you sure you want to do this?"
"Enabling diagnostics will result in degraded program performance and should only be done when requested by Chief Architect Technical Support. Are you sure you want to do this?"
What do these warnings mean?
There are some settings within Chief Architect software that, when enabled, will result in degraded performance. Technical Support might have you enable these settings for a short period of time to retrieve data related to troubleshooting specific problems. Once the necessary data is retrieved, Technical Support will have you disable them once again.
These troubleshooting settings should only be enabled when instructed to by Technical Support. If you believe you have accidentally enabled one of these settings, they can be disabled by accessing the General and Render panels located in Preferences.
If Technical Support has instructed you to enable recording of the Timing Log file, they may request that you locate and attach this file to a support case in the Online Support Center. Please select the appropriate link below to learn how to locate this file:
%localappdata%and press OK.
\AppData\Localfolder on your system.
~/Library/Application Supportand press Go.