Message: System security bypassed or malfunctioning.


Reference Number: KB-00249
Last Modified: October 9, 2025

This article also applies to the following legacy products:
Pro | Architectural | Suite

QUESTION

When I open Chief Architect, the following message displays:

  • "#272027888 - System security bypassed or malfunctioning. Exit system immediately. Do not save any files."

The program then closes. Why is this happening?


ANSWER

If you are receiving this message, first check to ensure that you're running the most current build available for your software by selecting Help> Download Program Updates. If an update is available, download and install it, then restart your computer. Once the system reboots, test to see whether or not the issue is resolved. 

If the error persists, please contact us with your proof of purchase and valid Product Key.

This error has been associated with copies of the software downloaded from unreliable sources. If you feel that this could be the case, we recommend that you uninstall the software immediately and perform an in-depth virus scan on your system.