Message: The selected page size is not supported


Reference Number: KB-00112
Last Modified: August 19, 2021

The information in this article applies to:

Home Designer Professional or Home Designer Architectural or Home Designer Suite



DESCRIPTION

When attempting to print a plan, I receive the following message:  

"The selected page size is not supported. Please set the printer page size to _ inches or smaller."

What does this warning mean, and how can I print to a larger size?


RESOLUTION

This error message will appear any time you attempt to print to a paper size larger than what your particular Home Designer version supports.

To resolve this issue, you have two different options:

  • Select File> Print> Print  from the menu.

    Under the Paper heading, use the Size drop-down menu to resize your print job to a supported size.

  • Upgrade your Home Designer license to a version that is designed to print to a larger size.

    Starting with Home Designer 2021, Home Designer Suite, Architectural, and Pro can print to any size.


Print size limitations for legacy and discontinued versions

  • Home Designer Essentials (Discontinued): Legal - 8 ½" x 14"

  • Home Designer Interiors (Discontinued): ARCH B - 12" x 18"

  • Home Designer Suite 2020 and prior versions: ARCH B - 12" x 18"

  • Home Designer Architectural 2020 and prior versions: ARCH B - 12" x 18"

  • Home Designer Pro 2020 and prior versions: ARCH C - 18" x 24"