Troubleshooting Origin Error Messages

Reference Number: KB-03124

Last Modified: October 7, 2026

This article also applies to the following legacy products:
Pro | Architectural | Suite

QUESTION

I receive one of these messages when I open my plan or when I place an object:

"#272032643 - Object(s) are too far away from the origin. You can delete them, or try to move them closer to the origin, but they will not keep their position relative to other objects in your plan."
"#272032858 - Object(s) are too far away from the origin. We recommend that you delete them, or try to move them closer to the origin, but they will not keep their position relative to other objects in your plan."
"#272004298 - The object(s) you placed are far from the origin. We recommend you start closer to the origin. Move object(s) closer to the origin?"
"#272032382 - The extents of the view being generated are unusually large. This may be caused by an object that is very far away from the origin.
"The extents of the view being generated are extremely large. The view position has been reset to default."

What do these messages mean?

ANSWER

While the size of the drawing area in Chief Architect is limited only by the resources on your computer, it is best to create and place objects near the origin point of 0,0,0 (X, Y, Z). If your structure is fairly far from the origin or you attempt to create or place an object far from the origin, you may receive one of the messages mentioned above.

You can move the content to the origin automatically by clicking the Move button when you receive one of these messages. You can also choose to Delete items that are far from the origin, if given the option.

Additionally, it can be done manually by following the instructions below.

To manually resolve your structure being too far from the origin

With the problematic file open, in floor plan view, move your mouse cursor around in the drawing area, and observe the X and Y coordinate values on your status bar. If these values are excessively large, the structure or an object is likely located too far from the origin.

If you do not see the status bar go to View> Status Bar to toggle it on/off.

The most common reason for this would be if you have imported a DWG or DXF file from a third party source, and then proceeded to draw in this area rather than moving it back to the origin.
To move it back to the origin, begin by selecting Window> Fill Window to zoom out so that the entire view fits on the screen.

Note: If you receive the error - "The extents of the view being generated are extremely large. The view position has been reset to default," you may be opening two objects up to specification that are far apart from each other.

Additionally, if your structure becomes small or unnoticeable when you perform Step 2, there is likely an object that is far away from the rest of the structure.

We recommend using the Select All tool found in the Edit menu to try and locate the far away object(s), delete them, or move them closer to the rest of the content in the file. If you're unable to the locate the object(s), please reach out to Chief Architect Technical Support via the Technical Support Center and include a copy of the file.
Now, select Edit> Edit Area> Edit Area (All Floors) , then click and drag a selection marquee around everything in the floor plan.

In Legacy Home Designer Products Suite and Architectural, you will instead need to go to Edit> Edit Area> Edit Area and do one floor at a time.
Once selected, click on the Transform/Replicate Object edit tool.
In the Transform/Replicate Object dialog that displays:
- Place a check in the Move box.
- Change the radio button to Absolute Location.
- Set the X Position/Delta and Y Position/Delta values both to 0".
- Click OK to apply this change.
Once you have moved the data closer to the origin, select Window> Fill Window again to bring the content back into view.
Finally, create a Perspective Full Overview of the structure to verify that the issue is resolved.