The information in this article applies to:
I am getting a new computer and want to run Home Designer on it. How do I move the program and all of the files that I need onto my new computer?
If you purchased the software from Chief Architect directly, or if you registered your license on our website, then you can re-download and install the program following the instructions in your Digital Locker, just as you did on the initial installation on the old computer. Make sure to deactivate your license on the original computer before registering on the new one. See Installing Home Designer on Multiple Computers to learn more.
If you purchased a physical disk, or a download from a third party, and do not have your product in your Digital Locker,contact our Customer Service team with your proof of purchase and they can set up a Digital Locker for you in order to re-download the software.
If you want to install Home Designer on to multiple computers, please first review the instructions in the Related Articles section below.
There are a number of different files that can be migrated from one computer to another to make Home Designer run on a new computer, much like it did on the old one:
You can move some or all of these files, as you desire.
*Please note that Home Designer 2016 and newer software programs are not supported under Windows XP or Vista.
To learn more about the System Requirements for the different versions of the software, please see the Related Articles section below.
The Program_Data folder and dont_change.dat file both contain encrypted registration information and should NOT be copied or backed up.
To ensure that all material textures are included when you copy your User Catalog to a new computer, export the contents of your User Catalog and then import them into the library on your new computer.
To learn how export the contents of the User Catalog, see the Related Article on Migrating the User Catalog linked at the bottom of this article.
A new folder on your Desktop or in the Documents folder are good places to save these files.
*Layout files only available in Pro.
Although they do not affect the functionality of the program, you will probably also want to copy your drawings onto the new computer.
Remember to migrate related support files like images, and custom textures, as well by using the Backup Entire Plan tool. There is an article on using this tool linked in the Related Article section below.
In Home Designer Pro, to preserve the links between plan and layout files, it is best to maintain the same file structure as on the old computer.
If your plan file gets unlinked from your layout, you can restore these links using the steps outlined in the Related Article "Message: Files not found in Layout" linked below.