Determining What Graphics Card Your Computer Has

Reference Number: KB-03076
Last Modified: November 16, 2018

The information in this article applies to:

Chief Architect Premier or Chief Architect Interiors

Home Designer Professional or Home Designer Architectural or Home Designer Suite or Home Designer Interiors or Home Designer Essentials



QUESTION

How can I find out what Graphics Controller or Video Card is in my computer and if it will work with Chief Architect products?

ANSWER

The latest versions of Chief Architect products work with dedicated video cards such as NVIDIA or AMD that are currently supported by the manufacturer, and with 4th generation or newer Intel Integrated Graphics Controllers, typically Intel HD Graphics 4200, 510 and higher. The latest graphics driver is recommended for optimal performance.

Note: 3rd generation and older Intel Integrated Graphics Controllers are not supported in the latest Chief Architect products.

To find your graphics card in Windows

  1. Press the Windows key on the keyboard.


  2. Type Device Manager and press Enter.


  3. In the Device Manager window that comes up, double-click on Display adapters to show what Graphics Controller is installed on your machine.

    Display adapters category in Device Manager

    Some systems may have multiple graphics cards.

If you're experiencing a video card related error message or are unable to generate optimal 3D camera views, it's possible that your video card is not supported or the display driver installed is in need of an update. Please ensure that your video card meets our minimum system requirements and proceed to following the steps in the appropriate troubleshooting article linked in the Related Articles section below.


To find your graphics card in MacOS

  1. Click on the Apple Icon in the upper left-hand corner of the screen to expand the menu.


  2. Click on About This Mac.


  3. The systems graphics card is listed next to Graphics.

    Graphics cards on the overview tab of about this mac

If you're experiencing a video card related error message or are unable to generate optimal 3D camera views, it's possible that your video card is not supported or the display driver installed on your system is in need of an update. Please ensure that you video card meets our minimum system requirements and proceed to following the steps in the appropriate troubleshooting article linked in the Related Articles section below.


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