Determining What Graphics Card Your Computer Has & Updating Video Drivers


Reference Number: KB-03076
Last Modified: June 13, 2017

The information in this article applies to:

Chief Architect Premier or Chief Architect Interiors
Home Designer Professional or Home Designer Architectural or Home Designer Suite or Home Designer Interiors or Home Designer Essentials


QUESTION

How can I find out what Graphics Controller or Video Card is in my computer and if it will work with Chief Architect products?


ANSWER

The latest versions of Chief Architect products work with dedicated video cards such as NVIDIA or AMD that are currently supported by the manufacturer, and with 4th generation or newer Intel Integrated Graphics Controllers, typically Intel HD Graphics 4200, 510 and higher. The latest graphics driver is recommended for optimal performance.

Note: 3rd generation and older Intel Integrated Graphics Controllers are not supported in the latest Chief Architect products.


To find your graphics card in Windows

  • Press Windows key on the keyboard.

  • Type "Device Manager" and press Enter.

  • In the Device Manager window that comes up, double-click on Display adapters to show what Graphics Controller is installed on your machine.




To find your graphics card in MacOS

  • Click on the Apple Icon in the upper left-hand corner of the screen

  • Click on About this Mac

  • The systems graphics card is listed next to Graphics




To update a dedicated video card driver:
Go to that manufacturer's website and locate the most recent driver to install.  

To determine what generation your Intel Integrated Graphics Controller is:
Chief Architect products require a 4th Generation or newer Intel Integrated Graphics controllers.  To determine your Intel Integrated Graphics Controller generation, see this web page: Intel Driver Page.

To update your Intel integrated video driver:
 Click on your graphics controller from the Intel Driver page  Intel Driver Page to install the latest driver.   If your computer's manufacturer doesn't have a newer driver available for download, you may be able to manually download and install a driver from Intel directly.  This Intel Support Page explains the process.