Troubleshooting Seeing Sky in a Floor Camera View Rather Than a Ceiling or the Floor Above

Reference Number: KB-00995
Last Modified: July 16, 2015

The information in this article applies to:

Home Designer Professional or Home Designer Architectural or Home Designer Suite or Home Designer Interiors or Home Designer Essentials or Home Designer Landscape & Deck


When I take a Floor Camera view from a room below an Open Below area, I see sky instead of my upper floor. How can I resolve this?


The Floor Camera tool creates views of the current floor only. The ceiling and anything above it is not generated, and neither is anything below the floor. 

Instead of using the Floor Camera tool, use the Full Camera  tool, which does not have the F on the icon, to create multi-floor views of the 3D model.

The Full Camera  tool can be used to create both interior and exterior perspectives and is ideal for displaying cathedral ceilings, roofs, lofts, stairwell openings, and other variation in floor and ceiling levels.