Backing up Library Content


Reference Number: KB-00091
Last Modified: December 18, 2018

The information in this article applies to:

Chief Architect Premier or Chief Architect Interiors

Home Designer Professional or Home Designer Architectural or Home Designer Suite or Home Designer Interiors or Home Designer Essentials



QUESTION

I have downloaded a lot of Bonus Catalogs and Manufacturer Catalogs and would hate to lose them if my computer were to crash. How can I back these catalogs up, along with my Core Catalogs and User Catalog? 


ANSWER

It's a good idea to back up the contents of your library, along with the User catalog and other user specific data. This article discusses the process.


To back up Core, Bonus, and Manufacturer library catalogs

  1. Close out of Chief Architect or Home Designer and browse to the file location where your library content is stored:

    • On Windows, press the Windows Key and the letter R on your keyboard at the same time to open the Run dialog. Type %programdata% and then click OK to open the Program Data folder.

      Run dialog with %programdata% in the Open line

    • On macOS, open Finder, select Go > Go to Folder, type: /Library/Application Support and click Go to open the Application Support folder.

      Go to Folder dialog with /Library/Application Support in the Go field


    Note: These are the default file locations for Core, Bonus, and Manufacturer libraries. If you have moved your libraries from this default location, you will want to instead access the file location where they have been moved to. 


  2. Look for and open the folder that correlates to the program version you're using.

    For example, "Chief Architect Premier X10" or "Home Designer Pro 2019."


  3. On your keyboard, hold the Ctrl key if you're using Windows, or Command if you're using a Mac, and click to group select the following folders:

    • Bonus Libraries
    • Core Libraries
    • Manufacturer Data
    • Manufacturer Libraries
    • Referenced Files


    Do NOT copy or back up the Program_Data folder or the dont_change.dat file. They contain unique, encrypted registration information and if you try to use a copied and pasted version of either, your license registration will no longer be recognized by our registration server.


  4. When the folders are selected as a group, copy them to the Clipboard by pressing Ctrl + C on Windows or Command + C on macOS.


  5. Browse to the location that you would like to save your back ups, and paste the selected folders at that location by pressing Ctrl + V on Windows or Command + V on macOS.

Unlike the Core, Bonus, and Manufacturer catalogs, the User Catalog is saved in your Documents directory.  To ensure that all material textures are included in your backup, you should begin by exporting the contents of your User Catalog.


To back up the User Catalog

  1. Launch the version of the program that you're using and open a new, blank plan file.


  2. Select View> Library Browser to open the Library Browser if it's not already open.


  3. Right-click the User Catalog folder and select Export Library from the contextual menu.

    It's also possible to export just individual items or secondary folders by right-clicking on those items.


  4. In the Export Library Data dialog:

    • Choose an easy to find location on your local hard drive, like your Documents directory or Desktop;

    • Type a short, descriptive name for the folder or item being exported;

    • Click Save.

    • Folders can take some time to export, depending on their size.

      Note: If you have an extensive User Catalog and it's taking a considerable amount of time to export, it may be necessary to separate the catalog into smaller folders.


To restore the Core, Bonus, and Manufacturer library catalogs

  1. Close out of Chief Architect or Home Designer and browse to the file location where you saved your library backups to.


  2. Select the folder or folders you wish to restore, making sure to copy the Referenced Files folder.


  3. When the folders are selected as a group, copy them to the Clipboard by pressing Ctrl + C on Windows or Command + C on macOS.


  4. Browse to the location where your library content is stored:

    • On Windows, press the Windows Key and the letter R on your keyboard at the same time to open the Run dialog. Type %programdata% and then click OK to open the Program Data folder.

      Run dialog with %programdata% in the Open line

    • On macOS, open Finder, select Go > Go to Folder, type: /Library/Application Support and click Go to open the Application Support folder.

      Go to Folder dialog with /Library/Application Support in the Go field


    Note: These are the default file locations for Core, Bonus, and Manufacturer libraries. If you have moved your libraries from this default location, you will want to instead access the file location where they have been moved to.   


  5. Look for a folder with the name of the program version you're using and open it.

    For example, "Chief Architect Premier X10" or "Home Designer Pro 2019."


  6. Paste the copied folders to that location by pressing Ctrl + V on Windows or Command + V on macOS.


  7. If any folders with the same name exist in this location, it will prompt you with a message. Choose to Replace, Skip, or Stop for this particular folder to proceed with the copying process.


To restore the User Catalog

  1. Launch the version of the program that you're using and open a new, blank plan file.


  2. From the menu, click Library> Import Library.


  3. Browse to the location where you saved the backup of your User Catalog to. 


  4. Select the library file and click Open.


  5. Once imported, an Information message will display saying that the library has been imported successfully.