Support
Home Designer Suite 6 Program updates
From time to time Chief Architect, Inc makes available updates to our current shipping products. These updates contain fixes and enhancements to the software. Below is the latest released update for Home Designer Suite.
To automatically determine if an update is available you may select Help> Download Program Updates from within the application. You will automatically be taken to an internet page that will tell you which, if any, updates available for your product.
Instructions
- It is always a good idea to make a complete backup of your work before making any changes to your computer. If you do not know how to do this please consult a local computer technician to get advise on how to perform a backup.
- When prompted, make sure you choose "Save to disk". We recommend saving the file to your Desktop, where it will be easily found.
- Important: Once you’ve downloaded the update, make sure you’ve closed Home Designer. If you update with Home Designer open you will need to reboot your computer for the update to take effect.
- Once you have completed the download and closed Home Designer double click on the download and follow the installation instructions.
- Once the update finds the install directory it will prompt you to confirm the location. If this is not the location that you want to update you can indicate this and it will continue searching. If it does not find an update location it will ask you to browse to the installed location.
- If you get any errors about being out of memory or other types of errors you may not have enough rights on your system to install the update. If this is the case, copy the update to the install directory of Home Designer and run it from there. If it still does not run try logging on as the local administrator. Other errors are usually related to having the update on a write protected disk such as a CD rom. Copy the file the drive you are installed on and it will run correctly.
Click on the appropriate link below to download and install the update.
