Products
Purchase via Download

Tips and notes about downloading the products at

• It is recommended that you have high speed Internet access
• Typical download times are in the range of 2.5 hours
• If you are running Microsoft Vista, it may take 15 minutes for the installation to start – so please be patient
• Chief Architect offers backup DVDs of the downloaded software for $9.95 plus $4.95 for US postal shipping (total cost $14.90). Please forward the Order Confirmation* email you received from Digital River or Amazon to and include your credit card number and expiration date. You can also call our sales department at: 208.292.3400.
  *Order Confirmation sample image
• If you have download problems, you can contact the Digital River customer service department:
  866.585.3251 or

If you have product support issues with the software after it is installed, you can contact the Chief Architect support or customer service department.